Compatible Toners - Next day courier signed for if ordered before 2pm Mon-Thurs. (Friday orders before 2pm will be delivered on Monday)
All Other Items – Signed for delivery, please allow 1-3 working days.
Before any item is returned we ask that you contact us to request an RMA (Return Merchandise Authority) number. The RMA number will be valid for a period of 14 days from the date of issue by Ink & Laptops
Please write the RMA number provided clearly on the outside of the package.
Unwanted or Wrong Item Ordered.
If you purchase the wrong item or decide for any reason that you don’t require the item simply return the item, undamaged within 14 days and we will issue a refund or replacement if you prefer.
Please ensure that you obtain proof of postage for any returned items. Ink & Laptops cannot be held responsible for packages that are not received unless proof of postage can be provided.
In the unlikely event an item is faulty and you report the problem to us we will provide you with an RMA number so the item can be returned for a repair, replacement or refund. When a refund is requested, it will be issued within 1 day of us receiving the returned item. We will pay for shipping for faulty goods return.